While many sales organizations may face some of the same challenges, we recognize that each one of them is also unique. We will work with each client to determine the best training for them and customize it to meet their performance improvement needs. Below is just a sampling of some of the programs we offer.
Successful collaboration requires a cooperative spirit and mutual respect and can exist between many different types of partners. This course explores the various ways that we can create a healthy, productive work environment in which all team members contribute the best they have to offer every day.
Often called "Needs-Focused Selling", this program drills down on how to engage in conversations with clients so that you don't focus on how you can get them to try your products and services, but how, by understanding their business and their challenges, you can determine how to help solve their problems with a tailored, appropriate solution.
This course gives you a process to strategize how, when and whom you influence. As you identify the difference between personal power and positional power, you apply tactics to address “influence” with logical, emotional or cooperative appeals.
Regardless of whether you are making an outgoing sales call or responding to an incoming customer service-related call, the way you interact with the person at the other end of the line can make or break the potential opportunity or current relationship. This course focuses on the skills required to ensure that every phone interaction is handled in a professional, customer-focused manner that leaves each party feeling positive about the experience.
Whether you often address an audience of hundreds, frequently present to small groups or in meetings, or have one on one discussions that require your preparation and presence, this course will improve your approach to planning and preparing your “message” as well as more effectively delivering it.
Human beings have an innate fascination with storytelling, and it has evolved into much more than tales told in children's books. Storytelling has become a prominent trend in the business world as organizations look to build deeper relationships with customers and create brand loyalty through telling stories about their products and services with conviction. This workshop focuses on building the skills required to craft and deliver a story that is authentic, compelling and memorable.
We offer a wide variety of programs aimed at developing the authentic leader in all of us. Below is a sampling of programs we offer. As with our sales training programs, we work with each organization to identify the most appropriate course for them and design it to meet their specific performance needs.
Team-building, as any endeavor, is founded on specific objectives. This process starts with a consultation based on the objectives to be achieved, the amount of time allotted to their achievement, the make-up and nature of the team, the support provided by the overall organization, the challenges facing the team and a variety of other factors. After this consultation, an appropriate recommendation is made to accomplish the overall goals for the team.
Few argue with the notion of trust. But only a small number of business leaders recognize that internal organizational trust is directly related to their company's bottom line. Instead they believe that trust is a "nice to have" social virtue. This course explores trust as an economic driver, and the impact that low trust has on an organization's health and success. We discuss real opportunities to turn trust "taxes" into "dividends" and create action plans that can be implemented immediately.
We offer individual coaching as well as training to management teams who are looking to build and/or hone their skills as coaches to their respective teams.
Accountability in the workplace is something every leader wants to have. It has a clear link to higher work performance, employee commitment and overall employee morale. However, studies show a significant number of unaccountable employees in the workforce. This course discusses what real accountability in the workplace looks like, why it's essential to high performance, and what leaders can do to make accountability part of their organization's culture.
In the late 1990s, The Harvard Business Review hailed emotional intelligence as "a ground-breaking, paradigm-shattering idea", one of the most influential business ideas of the decade. Today, companies routinely look through the lens of EI in hiring, developing, and promoting their employees. It's become a competency that is as essential to success as any other. In this course we delve into the competencies of Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
Change is here to stay. You can't run away from it, and you can't make it go away. What you CAN do is learn how to manage yourself and others through it and reduce the distractions that organizations experience when moving from the current state to the desired one. This course equips you with the skills needed to do just that.
Whole Brain Thinking is a methodology designed to help individuals, teams, and organizations better benefit from all of the thinking available to them. Through the HBDI assessment and participating in this workshop, participants come to fully understand the Whole Brain Thinking Model and examine how thinking preferences affect behaviors in planning, work, and communication.
Gina Dano of Define U Consulting has been extremely helpful to my organization and me personally in the area of leadership development and professional coaching. We are a growing organization and the skills Gina has helped me refine are critical to setting and enhancing our company culture.
-Anthony Cellucci, Partner, The Beacon Group of Companies
I have worked with Gina for years, and she does a tremendous job when facilitating training sessions. She does her homework to really get to know her audience, their levels of experience, products, and competition. And, most importantly, she relates well to both newer and more senior team members in the audience. She both challenges everyone in the session and keeps it very positive and upbeat. I would definitely recommend Gina to others and will continue to use her for our own training needs
-Todd Slawter, Chief Growth Officer, Peerfit
What makes Gina’s training so different from the rest of the pack is her focus on results! And the three qualities that she always brought to every session was… Integrity, Intelligence, and a Passion to get things right!
-Jim Brown, Director of Business Development, Kistler Tiffany Benefits